Online Fax Services Review

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While the old standby fax machines are part of the wallpaper in nearly every workplace, there are more efficient ways to communicate with business partners and clients. You don't need a landline to send and receive signatures and documents. By using online fax technology, you will keep a record of every faxed document, but more importantly, save money.

An internet fax service allows you to send and receive faxes through your email account. It can notify you on your smartphone or tablet at any time of the day if you are waiting for a time-sensitive document. These services save you the money you would normally spend on a landline, paper and a fax machine. Another benefit comes with the high level of security each online faxing service provides.

Even if you can't let go of your fax machine, some services are compatible and make use of the device. The best electronic fax services we reviewed are RingCentral Fax, Nextiva Fax and MetroFax. To find out more information about this subject, check out our articles on online fax services.

Online Fax Services: What to Look For

Most online fax services provide similar features and pricing, so when you're considering which company to use, evaluate your faxing practices. It is important to know whether you generally send or receive more faxes. Many fax companies offer different packages such as send only, receive only or a combination of the two.

Also, think about where you send faxes. Some services offer different rates per minute for long-distance faxes or charge more for international faxes. Once you quantify your faxing practices, look through our rankings for the service that offers the faxing services you need for the right price.

Below are categories we used to evaluate online fax services.

Fax Sending
If you are a small business owner trying to cut costs but reach clients efficiently, you want to use a service that allows you to send a number of free faxes included in the monthly cost. In addition, it's important to find a service that will send a fax to multiple recipients automatically, rather than manually. Password protection and SSL encryption are key when sending documents online.

Fax Receiving
The advantage of receiving online faxes is the instant notification you receive on your computer, smartphone or tablet. The number of free faxes received with your account usually coincides with your sent faxes, but it's still important to find a service that can match your needs without charging overage fees.

Additional Features
The ease-of-use criterion rates the companies' web interfaces and how simple it is to use the services to send and receive faxes. Online fax services are designed to be simple and take the place of a classic fax machine, but if a program has a learning curve, the transition to digital faxing may not be worth it. In addition to the ease of the service, you'll want a service that schedules delivery times, allows for digital signatures and gives you a good deal of fax storage space.

Help & Support
The customer service rating considers how quickly companies respond to support requests submitted using the contact methods they provide, whether it's through phone support, emails, live chat or even being available for support 24/7.

If you're interested in retiring your fax machine and reducing costs without compromising customer service, we recommend choosing one of the quality online fax services on our lineup. They let you manage every fax, whether you're sending or receiving, through your email account. You can access these faxes with any mobile device or from your home or office computers. You're sure to get everything you need to bring your faxing capabilities into the digital age.

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Web Services » Business & Finance » Online Fax Services Review
2014
BEST
Online Fax Services Review
Product Comparisons
Side-By-Side Comparisons
Showing 1-10 of 16
Ratings
Compare our ratings for Online Fax Services Review

Overall Rating

Fax Sending

Fax Receiving

Additional Features

Help & Support

9.83
8.85
8.73
8.28
8.07
7.85
7.33
7.00
6.98
6.80
9.38
8.13
8.75
7.75
7.50
7.50
7.50
6.88
6.88
7.50
10.00
9.38
9.38
7.50
7.50
7.50
6.88
7.50
7.50
6.25
10.00
8.75
7.50
8.75
8.25
8.13
7.50
6.25
6.88
6.25
10.00
9.38
9.38
10.00
10.00
8.75
7.50
7.50
6.25
7.50
Compare Product Features
We do the research so you don't have to.
Pricing
Monthly Cost
$7.11
$8.95
$7.95
$16.95
$10
$15
$12.95
$9.95
$8.95
$9.99
Setup Fee
Free
Free
Free
Free
Free
Free
Free
$25
Free
Free
Sent Faxes Over Limit
$.06
$.03
$.03
$.10
$.10
$.10
$.07/.05
$.07
$.10
$.12
Received Faxes Over Limit
$.06
$.03
$.03
$.10
$.10
$.10
$.03
$.07
$.10
$.12
Fax Sending Features
Fax to Multiple Recipients
Auto Re-Send
Send Multiple Documents in One Fax
International Faxing
Password Protection
SSL Encryption
Fax Receiving Features
Receive Faxes in Multiple Email Accounts
Receive Multiple Faxes at the Same Time
Toll-Free Fax Numbers Available
Local Fax Numbers Available
Mobile Alerts
Block Senders
Additional Features
Ease of Use (%)
100
95
90
85
85
80
70
70
80
70
Fax Storage
No Limit
No Limit
No Limit
No Limit
No Limit
No Limit
No Limit
No Limit
20MB
No Limit
Storage Duration (Days)
No Limit
No Limit
365
No Limit
365
365
No Limit
No Limit
30
30
Fax via Web Interface
Microsoft Outlook Integration
Schedule Delivery Time
Digital Signatures
Help & Support
Toll-Free Phone Support
User Guide
FAQs
Email/Online Forms
Live Chat
24-Hour Customer Support