Despite the digital age in which we live, many companies still use fax machines. Having an online fax service enables digitized companies to continue to do business with landline, paperbound enterprises. There are 17 companies on our Online Fax Services list. They provide online faxing services to thousands of businesses.
If you're still using a fax machine, now may be the time to scrap it. The services on our lineup typically cost far less than the price of toner cartridges and paper for a fax machine. The services can send and receive faxes through an email client or from an online interface, thus eliminating long-distance charges. You can manage and print inbound and outbound faxes, and some of the online fax services let you schedule faxes to be sent at anytime. You may send and check faxes from any mobile device with internet access.
On this site, you'll find articles related to online fax services as well as reviews on all services listed, including the top three – RingCentral Fax, Nextiva Fax and MetroFax. We compared 30 criteria side by side to help you make an informed decision regarding which service best meets your faxing needs.
Most online fax services provide similar features and pricing, so when you're considering which company to use, evaluate your faxing practices. It is important to know whether you generally send or receive more faxes. Many fax companies offer different packages such as send only, receive only or a combination of the two.
Also, think about where you send faxes. Some services offer different rates per minute for long-distance faxes or charge more for international faxes. Once you quantify your faxing practices, look through our rankings for the service that offers the faxing services you need for the right price.
Below are categories we used to evaluate online fax services.
Features
The features include the tools and services available through these online fax services. An exceptional service not only sends and receives faxes through an email account, but it also has other features such as forwarding, notifications and storage options.
Extra Costs
We reviewed the price and extra costs, such as sign-up fees, and additional costs to send and receive faxes beyond a designated limit.
Ease of Use
The ease-of-use criterion rates how simple it is to use the service to send and receive faxes, along with the companies' web interfaces.
Help & Support
The customer service rating considers how quickly companies respond to support requests submitted using the contact methods they provide.
If you're interested in retiring your fax machine and reducing costs without compromising customer service, we recommend choosing one of the quality online fax services on our lineup. They let you manage every fax, whether you're sending or receiving, through your email account. You can access these faxes with any mobile device or from your home or office computers. You're sure to get everything you need to bring your faxing capabilities into the digital age.
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| Rank | #1 | #2 | #3 | #4 | #5 | #6 | #7 | #8 | #9 | #10 |
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RingCentral Fax | Nextiva Fax | MetroFax | eFax | MyFax | Sfax | FaxFreedom | GreenFax | TrustFax | Fax.com |
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| Ratings | 9.23 | 8.75 | 8.60 | 8.45 | 8.28 | 8.13 | 7.98 | 7.83 | 7.65 | 7.50 |
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| Extra Costs | ||||||||||
| Setup Fee | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| Sent Faxes Over Limit | $0.06 | $0.03 | $0.03 | $0.10 | $0.10 | $0.10 | $0.10 | $.07/$.05** | $0.10 | $0.12 |
| Received Faxes Over Limit | $0.06 | $0.03 | $0.03 | $0.10 | $0.10 | $0.10 | $0.10 | $0.03 | $0.10 | $0.12 |
| Fax Storage (Per Month) | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| Fax Sending Features | ||||||||||
| Send Free Faxes Per Month | 700* | 500* | 500* | 150 | 100 | 175* | 200* | 100 | 250* | 300* |
| Fax to Multiple Recipients | ||||||||||
| Auto Re-Send | ||||||||||
| Send Multiple Documents in One Fax | ||||||||||
| International Faxing | ||||||||||
| Fax Receiving Features | ||||||||||
| Receive Free Faxes Per Month | 700* | 500* | 500* | 150 | 200 | 175* | 200* | 250 | 250* | 300* |
| Receive Faxes in Multiple Email Accounts | ||||||||||
| Receive Multiple Faxes at the Same Time | ||||||||||
| Toll-Free Fax Numbers Available | ||||||||||
| Local Fax Numbers Available | ||||||||||
| Mobile Alerts | ||||||||||
| Web Based Faxing Features | ||||||||||
| Fax Storage | No Limit | No Limit | No Limit | No Limit | No Limit | No Limit | No Limit | No Limit | 20MB | No Limit |
| Fax Storage Duration (Days) | No Limit | No Limit | 365 | No Limit | 365 | 365 | No Limit | No Limit | 30 | 30 |
| Fax via Web Interface | ||||||||||
| Schedule Fax Delivery Time | ||||||||||
| Additional Faxing Features | ||||||||||
| Sign Your Faxes | ||||||||||
| Email Plugin Available (Outlook/Outlook Express) | ||||||||||
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