Online Fax Services Review

Why Use Online Fax Services?

Despite the digital age in which we live, many companies still use fax machines. Having an online fax service enables digitized companies to continue to do business with landline, paperbound enterprises. There are 17 companies on our Online Fax Services list. They provide online faxing services to thousands of businesses.

If you're still using a fax machine, now may be the time to scrap it. The services on our lineup typically cost far less than the price of toner cartridges and paper for a fax machine. The services can send and receive faxes through an email client or from an online interface, thus eliminating long-distance charges. You can manage and print inbound and outbound faxes, and some of the online fax services let you schedule faxes to be sent at anytime. You may send and check faxes from any mobile device with internet access.

On this site, you'll find articles related to online fax services as well as reviews on all services listed, including the top three – RingCentral FaxNextiva Fax and MetroFax. We compared 30 criteria side by side to help you make an informed decision regarding which service best meets your faxing needs.

Online Fax Services: What to Look For

Most online fax services provide similar features and pricing, so when you're considering which company to use, evaluate your faxing practices. It is important to know whether you generally send or receive more faxes. Many fax companies offer different packages such as send only, receive only or a combination of the two.

Also, think about where you send faxes. Some services offer different rates per minute for long-distance faxes or charge more for international faxes. Once you quantify your faxing practices, look through our rankings for the service that offers the faxing services you need for the right price.

Below are categories we used to evaluate online fax services.

Features
The features include the tools and services available through these online fax services. An exceptional service not only sends and receives faxes through an email account, but it also has other features such as forwarding, notifications and storage options.

Extra Costs
We reviewed the price and extra costs, such as sign-up fees, and additional costs to send and receive faxes beyond a designated limit.

Ease of Use
The ease-of-use criterion rates how simple it is to use the service to send and receive faxes, along with the companies' web interfaces.

Help & Support
The customer service rating considers how quickly companies respond to support requests submitted using the contact methods they provide.

If you're interested in retiring your fax machine and reducing costs without compromising customer service, we recommend choosing one of the quality online fax services on our lineup. They let you manage every fax, whether you're sending or receiving, through your email account. You can access these faxes with any mobile device or from your home or office computers. You're sure to get everything you need to bring your faxing capabilities into the digital age.

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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
RingCentral Fax Nextiva Fax MetroFax eFax MyFax Sfax FaxFreedom GreenFax TrustFax Fax.com
RingCentral Fax Nextiva Fax MetroFax eFax MyFax Sfax FaxFreedom GreenFax TrustFax Fax.com
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Ratings
9.23
8.75
8.60
8.45
8.28
8.13
7.98
7.83
7.65
7.50
10
9
8
7
6
5
4
3
2
1
8.75
8.75
10.00
9.38
8.13
9.38
8.13
9.38
6.25
9.38
10.00
8.75
6.25
7.50
10.00
10.00
6.88
7.50
8.75
10.00
8.75
7.50
8.13
8.13
7.50
7.50
9.38
7.50
7.50
7.50
9.38
6.88
5.63
7.50
10.00
7.50
6.88
5.63
10.00
7.50
 
Extra Costs
Setup Fee $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Sent Faxes Over Limit $0.06 $0.03 $0.03 $0.10 $0.10 $0.10 $0.10 $.07/$.05** $0.10 $0.12
Received Faxes Over Limit $0.06 $0.03 $0.03 $0.10 $0.10 $0.10 $0.10 $0.03 $0.10 $0.12
Fax Storage (Per Month) $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Fax Sending Features
Send Free Faxes Per Month 700* 500* 500* 150 100 175* 200* 100 250* 300*
Fax to Multiple Recipients
 
Auto Re-Send
 
Send Multiple Documents in One Fax
International Faxing
 
  
Fax Receiving Features
Receive Free Faxes Per Month 700* 500* 500* 150 200 175* 200* 250 250* 300*
Receive Faxes in Multiple Email Accounts
Receive Multiple Faxes at the Same Time
Toll-Free Fax Numbers Available
 
Local Fax Numbers Available
 
Mobile Alerts
  
  
Web Based Faxing Features
Fax Storage No Limit No Limit No Limit No Limit No Limit No Limit No Limit No Limit 20MB No Limit
Fax Storage Duration (Days) No Limit No Limit 365 No Limit 365 365 No Limit No Limit 30 30
Fax via Web Interface
Schedule Fax Delivery Time
        
Additional Faxing Features
Sign Your Faxes
  
 
  
 
Email Plugin Available (Outlook/Outlook Express)
  
Security
Password Protection
SSL
Help/Support
Toll-Free Phone Support
 
24-hour Customer Support
  
     
User Guide
 
FAQs
Email/Online Forms
Free Trial/Demo/Tour
Live Chat  
 
    
Data and features are for basic plans. *Subscribers are allotted this many fax pages to send and receive. You decide the number to send and the number to receive of the total listed. **The cost is 7 cents for the first page and 5 cents for each additional page.