While the old standby fax machines are part of the wallpaper in nearly every workplace, there are more efficient ways to communicate with business partners and clients. You don't need a landline to send and receive signatures and documents. By using online fax technology, you will keep a record of every faxed document, but more importantly, save money.
An internet fax service allows you to send and receive faxes through your email account. It can notify you on your smartphone or tablet at any time of the day if you are waiting for a time-sensitive document. These services save you the money you would normally spend on a landline, paper and a fax machine. Another benefit comes with the high level of security each online faxing service provides.
Even if you can't let go of your fax machine, some services are compatible and make use of the device. The best electronic fax services we reviewed are RingCentral Fax, Nextiva Fax and MetroFax. To find out more information about this subject, check out our articles on online fax services.
Most online fax services provide similar features and pricing, so when you're considering which company to use, evaluate your faxing practices. It is important to know whether you generally send or receive more faxes. Many fax companies offer different packages such as send only, receive only or a combination of the two.
Also, think about where you send faxes. Some services offer different rates per minute for long-distance faxes or charge more for international faxes. Once you quantify your faxing practices, look through our rankings for the service that offers the faxing services you need for the right price.
Below are categories we used to evaluate online fax services.
If you are a small business owner trying to cut costs but reach clients efficiently, you want to use a service that allows you to send a number of free faxes included in the monthly cost. In addition, it's important to find a service that will send a fax to multiple recipients automatically, rather than manually. Password protection and SSL encryption are key when sending documents online.
The advantage of receiving online faxes is the instant notification you receive on your computer, smartphone or tablet. The number of free faxes received with your account usually coincides with your sent faxes, but it's still important to find a service that can match your needs without charging overage fees.
The ease-of-use criterion rates the companies' web interfaces and how simple it is to use the services to send and receive faxes. Online fax services are designed to be simple and take the place of a classic fax machine, but if a program has a learning curve, the transition to digital faxing may not be worth it. In addition to the ease of the service, you'll want a service that schedules delivery times, allows for digital signatures and gives you a good deal of fax storage space.
Help & Support
The customer service rating considers how quickly companies respond to support requests submitted using the contact methods they provide, whether it's through phone support, emails, live chat or even being available for support 24/7.
If you're interested in retiring your fax machine and reducing costs without compromising customer service, we recommend choosing one of the quality online fax services on our lineup. They let you manage every fax, whether you're sending or receiving, through your email account. You can access these faxes with any mobile device or from your home or office computers. You're sure to get everything you need to bring your faxing capabilities into the digital age.