AirComUSA Reviewer's Comments
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AirComUSA provides most of the services that we were looking for, although it placed behind the competition because they charge a fee for every fax.
Feature Set:
Through this service, you can send/receive faxes through an email account and they will store your received faxes up to 10 days on their server without a charge. However, this service cannot assign a vanity fax number (such as 1-800-444-LEND) or enable you to schedule when you want a fax to be sent.
Ease of Use:
AirComUSA is simple to use. Sending faxes through this service is as easy as sending an email with an attachment, when your message is received it comes across as a regular fax through a traditional fax machine.
Customer Service:
AirComUSA offers chat and email support options. We attempted several times to use the chat option with no success; however, they responded to email within one and a half hours.
Price/Extra Costs:
This service requires a $10 set up fee and $8.95/month. Unfortunately, the service does not support free faxes, every fax either sent or received, cost at least 10 cents/ea.
Summary:
AirComUSA provides as many features as most of the other services in the industry. However, unlike other services such as MyFax, this service charges a fee for every fax sent or received.
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