Customer Service:  

MyFax provides an accommodating customer support team. They offer toll-free 24/7 phone support, online chat, email support and extensive online help including demos and FAQs. We contacted MyFax support numerous times through their live chat service and over the phone; response times were within one minute, and each agent was helpful, courteous and knowledgeable.

The MyFax Knowledge Base has FAQs, tutorials, easy to find contact information, and even video tutorials.

Price/Extra Costs:  

MyFax offers a straightforward price structure. The basic service is $10/month, includes 100 outbound and 200 inbound faxes and charges 10 cents for each page after the limit is met. There is no setup fee. If you need more faxes per month, there are two additional packages tailored for home and small business use.

If you need more than 300 faxes per month, MyFax offers two additional faxing plans tailored for home and small business use.

* $30 = 400 faxes per month (send 200, receive 200)

* $40 = 800 faxes per month (send 400, receive 400)

If you need more than 800 total faxes per month, MyFax can give you an Enterprise quote, which is based on the amount of fax lines and total faxes you need to send/receive.

For those interested in an email based fax service, MyFax offers the most features and fax allotments for the price. The compatibility with so many devices, file formats and web browsers combined with stellar support puts MyFax easily at the top of our list.

UK customers can learn more about this solid faxing service on the MyFax UK website.