PROS / You can send faxes to 50 recipients at once.
CONS / This service limits the number of pages you can send and receive each month, making it restrictive and not as valuable as other services on our comparison.
VERDICT / MyFax is a solid option to satisfy most business faxing needs.
The online fax service offers several account-management features, including password protection, local and toll-free fax numbers, auto-resend, and several ways to access support. The basic fax service lets you send as many as 100 fax pages and receive as many as 200 before overage fees of 10 cents per page kick in.
MyFax offers a straightforward price structure with no setup fee. Each of its plans comes with all features offered by the service. For those who don't want to pay monthly fees, this service lets you choose an annual plan and save money. The monthly subscription and 10-cent overage fee are competitive with the top-rated online fax services.
MyFax accommodates those who need a high level of security with SSL encryption and additional data-encryption methods. It works with any fax machine, so there's no need to worry about hardware compatibility. It provides delivery confirmation and integrates with Microsoft Outlook. Another feature is the ability to use MyFax from handheld devices, such as tablets and mobile phones. Both the online interface and mobile platform are clean and easy to use so that beginners can immediately start faxing with this software.
Sending and receiving faxes through MyFax is as easy as sending an email with an attachment. The service converts the body of the email to a cover letter, and the attachment is the body of the fax. Incoming faxes arrive as an email with an attachment. This online fax service stores faxes for an unlimited amount of time.
MyFax provides toll-free 24-hour phone support, email support and extensive online help, including demos and FAQs. We contacted this service's support numerous times by phone and email. MyFax responded to our inquiries quickly. Its helpful agents provided us with courteous answers that indicated their high level of expertise.
The service's knowledgebase has FAQs, tutorials, easy-to-find contact information and video tutorials. You can find answers to your questions on the website in less time than it would take to talk to a customer service representative.
For those interested in an internet fax service, MyFax offers the most features and fax allotments for the price. Compatibility with mobile and desktop devices, combined with stellar support, makes the service a good choice if you need a reliable and easy-to-use faxing plan.