PROS / You can send faxes to 50 recipients at once.

CONS / This service limits the number of pages you can send and receive each month, making it restrictive and not as valuable as others on our comparison.

VERDICT / MyFax is a solid option to satisfy most business faxing needs.

The online fax service offers several account-management features, including password protection, local and toll-free fax numbers, auto-resend, and several ways to access support. The basic fax service lets you send as many as 100 fax pages and receive as many as 200 before overage fees of 10 cents per page kick in. Due to these features and it's ease of use, MyFax recieves the Top Ten Reviews Bronze Award.

MyFax offers a straightforward price structure with no setup fee. Each of its plans comes with all features offered by the service. For those who don't want to pay monthly fees, this service lets you choose an annual plan and save money.

Sending Faxes

MyFax accommodates those who need a high level of security with SSL encryption and additional data-encryption methods. It works with any fax machine, so there's no need to worry about hardware compatibility. It provides delivery confirmation and allows you to schedule faxes to send.

If your sales force or support organization uses ACT customer management software, MyFax integrates seamlessly with the management software, so everything customer related is handled by one application. Another feature is the ability to use MyFax from handheld devices, such as tablets and mobile phones

Receiving Faxes

Sending and receiving faxes through MyFax is as easy as sending an email with an attachment. The service converts the body of the email to a cover letter and the attachment is the body of the fax. Incoming faxes arrive as an email with an attachment. This service will store faxes for an unlimited amount of time and will automatically covernt files you

Customer Support

MyFax provides toll-free 24-hour phone support, online chat, email support and extensive online help, including demos and FAQs. We contacted this service's support numerous times through its live chat service and support telephone. MyFax responded to our inquiries within one minute. Its helpful agents provided us with courteous answers that indicated their high level of expertise.

The service's knowledgebase has FAQs, tutorials, easy-to-find contact information and video tutorials. You can find answers to your questions on the website in less time than it would take to talk to a customer service representative.

Summary

For those interested in an email-based fax service, MyFax offers the most features and fax allotments for the price. Compatibility with mobile and desktop devices, combined with stellar support, makes the service a good choice if you need a reliable and easy-to-use faxing plan.