Feature Set:  

TrustFax provides some impressive features and several service options including a monthly plan, a broadcasting service and a yearly payment option that saves you cash if you pay up front. . Unlike other services, TrustFax does not have a storage time limit -- you can store up to 20 MB of faxes for as long as you want. TrustFax also offer upgraded storage plans up to 2GB at reasonable rates. With TrustFax you don't have to sign any contracts, so you can cancel any time, and if you need to upgrade your fax plan you can do so without having to change your fax number.

This service offers many extra features, such as local and toll free fax numbers, and a convenient online control panel to manage everything. Their most popular plan allows faxes to up to 10 email addresses, and international faxing is supported as well. 

Faxes arrive in your email inbox in Adobe PDF format, so nearly every computer on the planet can open your faxes in Adobe's crisp and clear format. The filing cabinet can store anything from photos to documents to music, and you can send faxes to over 100 countries at a low rate.

Often it's convenient to digitally sign documents, and TrustFax enables web-based digital signatures to save you time signing important documents.

Ease of Use:  

TrustFax is a cinch to use, just select the send a fax button and fill in the blanks, the whole process is self-explanatory and the program is easy to master.

As mentioned above, the TrustFax control panel gives you access to all features, including the secured mailbox, fax tracker, account manager and file cabinet. All you need to access your control panel is a recent web browser like Firefox or Internet Explorer.

Monitor faxes, view and change settings, and add additional credits anywhere in the world with TrustFax's simple account management tool.

Customer Service:  

TrustFax has excellent customer service and support. They offer 24/7 email support, a toll-free support phone number, and a convenient users forum, so you're always within reach of either a helpful employee or experienced TrustFax user. TrustFax also offers online help with comprehensive FAQ pages and a fax glossary.

Price/Extra Costs:  

TrustFax service fees are comparable to other services; their Pro plan is $9.95 per month, without a set up fee and supports 125 inbound/outbound faxes per month. Faxes beyond 125 cost ten cents per fax.

They also offer a yearly plan at $99.95 per year and a Premier plan at $18.95 per month. The Premier plan supports up to 250 free faxes per month and extended storage at 100 MB.

Larger business and corporate plans are available. Contact TrustFax for details.

TrustFax offers aggressive rates and flexible storage options coupled with a dependable customer service team. The yearly plan, unique to this service, is an excellent choice for small businesses that prefer email but still have clients that require a fax option.